Testimonials
What Our Customers Are Saying
At Medical American Surplus, we’re proud of the trust our customers place in us. Every day, we help individuals turn their extra diabetic supplies into real value—while supporting others who need them most. But don’t just take our word for it—here’s what some of our customers have shared about their experiences.
These testimonials reflect our dedication to prompt service, honest communication, and hassle-free payments. Your story could be next!
“A trustworthy company that delivers”
I came across Medical American Surplus while researching companies that buy back diabetic supplies. I was cautious at first, but their quick responses, clear instructions, and fast payout won me over. Everything went just as promised. It's rare to find a company this honest and dependable these days.
I came across Medical American Surplus while researching companies that buy back diabetic supplies. I was cautious at first, but their quick responses, clear instructions, and fast payout won me over. Everything went just as promised. It's rare to find a company this honest and dependable these days.
— Alicia B., 2/12/2025
Item: G7 Receiver
“Truly outstanding customer service”
I’ve dealt with many companies over the years for my diabetic needs, but Medical American Surplus is in a league of its own. Their customer service is exceptional—polite, fast, and always helpful. They made the entire process easy, and I received my payment quickly. Highly recommend them.
I’ve dealt with many companies over the years for my diabetic needs, but Medical American Surplus is in a league of its own. Their customer service is exceptional—polite, fast, and always helpful. They made the entire process easy, and I received my payment quickly. Highly recommend them.
— Ronald K., 9/30/2024
Item: OneTouch Ultra Test Strips
“So glad I found Medical American Surplus”
I had unused CGMs I wasn’t sure what to do with. A quick search led me to Medical American Surplus, and I decided to try it. I was pleasantly surprised at how smooth the whole experience was—great communication and lightning-fast payment. A win-win!
I had unused CGMs I wasn’t sure what to do with. A quick search led me to Medical American Surplus, and I decided to try it. I was pleasantly surprised at how smooth the whole experience was—great communication and lightning-fast payment. A win-win!
— Jamie F., 12/11/20254
Item: Omnipods
“Fast, reliable, and fair”
I’ve had bad experiences with other companies, but Medical American Surplus changed that. They were upfront about everything, sent shipping labels, and even confirmed when my package was received. Payment came the next business day. Can’t recommend them enough!
— Maya L., 11/08/2024
Item: Dexcom G6 Sensor
“Excellent first-time experience”
This was my first time selling extra diabetic supplies, and I couldn’t be happier. The team at MAS was professional, friendly, and very responsive. I’ll absolutely be using their service again.
This was my first time selling extra diabetic supplies, and I couldn’t be happier. The team at MAS was professional, friendly, and very responsive. I’ll absolutely be using their service again.
— Christopher R., 1/07/2025
Item: Transmitter
“Quick payment, zero hassle”
I’ve sent items to Medical American Surplus multiple times and every time has been great. They’re fast, honest, and super easy to work with. I always get exactly what I was quoted. Highly recommend.
I’ve sent items to Medical American Surplus multiple times and every time has been great. They’re fast, honest, and super easy to work with. I always get exactly what I was quoted. Highly recommend.
— Katrina J., 2/15/2025
Item: Dexcom G6 Sensors (3-Pack)
“Better than the rest”
I’ve worked with a few buyback companies, but none compared to Medical American Surplus. They treat you with respect, answer all your questions, and follow through on every promise. I felt like more than just a number.
— Victor M., 1/11/2025
Item: Accu-Chek Guide Test Strips
“Transparency and trust at every step”
I sent in several items and was impressed by how transparent they were. I even received photo proof of everything they received, and payment was prompt. Super trustworthy company.
I sent in several items and was impressed by how transparent they were. I even received photo proof of everything they received, and payment was prompt. Super trustworthy company.
— Lauren Z., 3/8/2024
Item: Libre Sensors
“Excellent communication”
The team at Medical American Surplus kept me in the loop from start to finish. From quotes to shipping to payment, they made everything clear and easy.
— Jerome T., 3/1/2025
Item: OneTouch Verio Test Strips
“Highly recommend to anyone”
I was nervous about sending medication through the mail, but Medical American Surplus made me feel confident and supported throughout. Excellent service, great follow-up, and payment right on time.
I was nervous about sending medication through the mail, but Medical American Surplus made me feel confident and supported throughout. Excellent service, great follow-up, and payment right on time.
— Olivia W., 2/21/2024
Item: Omnipod Pods (5-Pack)
Ready to Share Your Experience?
We love hearing how we’ve helped our customers and welcome your feedback! Your trust is our top priority, and we’re here to make every interaction simple, secure, and satisfying.